Cypad case study
Product: Kitchen Manager and Meal Selection
Service: Digital kitchen management and meal pre-ordering
What was the customer looking for?
Aberdeen City Council needed a digital solution for kitchen management and meal pre-ordering to enhance the user experience for both staff, students, parents, and carers. The local authority required a system that could integrate with other technologies used in their catering and payment operations to increase meal uptake rates and improve the productivity of their kitchen staff.
What did Cypad offer?
Aberdeen City Council was experiencing difficulties in managing meal payments and orders, with limited options for planning. With Cypad, the children got to choose what they preferred up to four weeks in advance or directly from the whiteboard in the morning. Cypad has enabled Aberdeen Council’s catering service to upload all Food Safety documentation, allowing staff to complete essential safety and monitoring checks in real time.
- Transparent, enhanced payment, and debt management options for staff members and students.
- Saves staff time and resources and reduces the need to use paper in the school meal service.
The results
Since implementing Cypad’s digital meal pre-ordering and kitchen management solutions, Aberdeen City Council has enhanced their meal service, creating a seamless experience that benefits both kitchen staff and students alike.
Cypad not only boosts efficiency but also increases staff satisfaction with its tablet-optimised platform that streamlines accurate data across all kitchen sites.
In summary, digital kitchen management and pre-ordering solutions have significantly reduced administrative time and increased meal uptake for Aberdeen City Council. Cypad’s solution allows children to pre-order meals up to 4 weeks in advance, with the ability to display nutritional and allergen information for all menu items directly through their online portal.
